Terms & Conditions

Your acceptance of the terms and conditions stated on this page is indicated when you complete an order placement with us, i.e., when you make a payment. These terms form a formal agreement between you and Casper Publications . By placing an order and using our services, you acknowledge and agree to abide by the following terms:

Overview of Our Services

At Casper Publications, we provide a range of services designed to support authors throughout their publishing journey. These include:

Ebook Writing: Transform your ideas into written works that captivate readers.
Book Editing: Professional editing to ensure your manuscript is polished and ready for publication.
Book Proofreading: Ensuring your content is free of errors and flows smoothly.
Book Cover Design: Crafting stunning cover designs that capture the essence of your book.
Book Trailer Creation: Producing engaging trailers to market your book effectively.
Book Marketing: Helping you promote your book to reach a wider audience.
Audiobook Production: Turning your written words into compelling audio for listeners.

User Responsibilities

As a valued customer, you agree to:

Provide accurate, truthful, and up-to-date information when signing up for services.
Use our services in accordance with all applicable laws, including intellectual property rights and privacy laws.
Ensure that all content you submit is your own work or properly licensed to you.
Respect the copyrights and trademarks of others and refrain from submitting content that infringes upon those rights.

Account Creation & Security

In order to access certain services, you may need to create an account. You agree to:

Keep your account details secure and confidential.
Notify us immediately of any unauthorized use of your account.
Take responsibility for all activities that occur under your account.

Payment Terms & Fees

Our services are available at the pricing listed on our website. By engaging our services, you agree to:

Pay all applicable fees in full before receiving services.
Understand that fees for our services are subject to change, and it is your responsibility to check current pricing.
Acknowledge that payment processing is managed securely through third-party providers.

Content Ownership

You retain ownership of the content you submit to Casper Publications. However, by submitting your content, you grant us a non-exclusive, royalty-free license to use, modify, and distribute your work for the purposes of fulfilling our services, including promotion, marketing, and distribution of your book.

Intellectual Property Rights

All content and materials provided by Casper Publications, including logos, graphics, text, and website content, are owned by Casper Publications and protected by copyright and intellectual property laws. You are granted a limited, non-transferable license to use our website and services for personal use, but you may not copy, distribute, or exploit our intellectual property without permission.

Termination of Services

We reserve the right to suspend or terminate your access to our services if you:

Violate these Terms & Conditions.
Engage in fraudulent, illegal, or harmful activities.
Fail to pay for services or provide necessary materials in a timely manner.

Upon termination, you will lose access to any ongoing services, and no refunds will be provided.

Limitation of Liability

While we strive to offer the best services possible, Casper Publications is not responsible for any indirect, incidental, or consequential damages arising from your use of our website or services. We will not be liable for any losses related to delays, errors in content, or any failure to perform services beyond our reasonable control.

Dispute Resolution

In the event of any disputes, we encourage you to contact us directly. However, if the dispute cannot be resolved amicably, it will be settled through binding arbitration in accordance with the laws of [Your Jurisdiction].

Updates to Terms

Casper Publications reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our services after these changes, you accept the revised terms.

Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:
info@casperpublications.com

Refund Time Frame

After delivery, refunds must be requested within 120 days. Claims for refunds made beyond the specified period will not be accepted.
When placing an order, all customers need to be aware of the deadline for requesting a refund.

Situations in which a refund is not guaranteed

If there are small technical errors that cause delivery delays, including typographical, grammatical, word count, missing references, etc., refunds will be handled mutually and the company will only accept a partial refund or discounts that can be applied to future orders.
Any delay on the part of the client will not be covered by the company’s insurance.
Due to poor writing, there will be no refunds.
In the event that a client is unwilling to grant our team access to their social media accounts or book retailers (Amazon, Barnes & Noble, etc.), our team will not be able to complete book marketing or publishing assignments and will not be compensated.