Privacy Policy
At Casper Publications, we believe in transparency and trust. Our Privacy Policy is designed to inform you about the data we collect, how we use it, and how we keep it secure. As you embark on your publishing journey with us, we want you to feel confident that your personal information is handled with the utmost care.
Introduction
At Casper Publications, your privacy is paramount. We understand that as a self-publishing author, you entrust us with your personal information, and we take that responsibility seriously. This Privacy Policy explains how we collect, use, and protect your data in a clear and relatable way.
Information We Collect
We collect the following types of information when you use our services:
- Personal Information: This includes your name, email address, phone number, billing address, and payment details.
- Service Usage Data: We collect data on how you interact with our website, including pages you visit, services you use, and actions you take.
- Transaction Data: Information about purchases you make for our services, including invoices and payment records.
- Communication Data: Emails, feedback, and other communications you send to us, allowing us to improve our services and ensure effective customer support.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services, including ebook writing, editing, proofreading, book marketing, and more.
- To communicate with you about your orders, updates, and promotions related to your book.
- To process your payments securely and maintain your account.
- To enhance the functionality of our website and offer a personalized experience.
Data Sharing
Your privacy is important to us, and we do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:
- Service Providers: We work with trusted third-party vendors to process payments, provide customer support, and enhance our services. These service providers are bound by strict confidentiality agreements.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or in response to a court order.
How We Protect Your Information
We take every measure to protect your personal information. Our website uses encryption technologies, secure payment gateways, and regular security audits to safeguard your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee 100% protection.
Cookies and Tracking
To improve your experience, we use cookies and similar technologies. These help us:
- Personalize your experience on our website.
- Analyze website usage to optimize performance.
- Provide targeted marketing and promotions based on your preferences.
You can manage your cookie preferences through your browser settings.
Data Retention
We retain your personal data only as long as necessary to provide our services and meet legal obligations. Once it is no longer needed, we securely delete your information.
Your Rights
As a user, you have the right to:.
- Access, update, or delete your personal data.
- Opt-out of marketing communications by following the unsubscribe instructions in our emails.
- Request restrictions on how your data is used.
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with an updated "Effective Date."
Contact Us
If you have any questions or concerns about how we handle your data, or if you wish to exercise your rights, please contact us at:
info@casperpublications.com